Our experienced data analytics team provides tailored services designed to help decrease liability risks and improve patient safety. As medical malpractice risk rises and resources grow tighter, leading healthcare organizations need more than intuition to stay ahead. The Vitals empowers hospital executives, clinical leaders, and risk managers with timely, actionable intelligence to make confident, proactive decisions. In collaboration with insureds, we convert complex claims data into clear, meaningful insights. The platform helps organizations pinpoint risk, benchmark performance against peers, and deploy targeted improvement strategies. The result is stronger risk management, enhanced patient care, and greater visibility into the root drivers of malpractice exposure—helping reduce the likelihood of future claims. These services are provided by Healthcare Risk Advisors, part of TDC Specialty, at no additional cost to policyholders.
Business Intelligence in Real Time
Insured-Level Benchmarking Report
Designed specifically for hospital risk managers, this benchmarking solution delivers clear visibility into key claims metrics, such as average expense and average indemnity, enabling meaningful comparisons against peer organizations grouped by region, bed size, facility type, and other attributes.
Clinical Insights
Accessed by risk managers, chief medical officers, and clinical leaders, these dashboards show frequent diagnoses and procedures associated with malpractice at the facility, department, and practitioner levels to help reduce the risk of future adverse events. Additional insights provided include alert and incident trends, timing of claim lifecycle, plaintiff/defense expense, and settlement history.
KPI Boardroom
This dashboard evaluates key quarterly performance indicators to provide a clear view of recent loss performance compared to historical trends. It highlights emerging patterns in new claim frequency, average settlements, open inventory severity mix, and related measures. Risk managers and finance leaders rely on this view for timely, informed decision‑making.
Dashboards in Action
An academic medical center approached us to develop a presentation that encompassed claim information related to three departments: anesthesia, critical care medicine, and cardiology. Using our Clinical Insights and Financial Trends dashboards, we were able to provide key metrics that outlined areas of improvement, and we trained users to access needed data from these dashboards for self-service capabilities.